Shipping policy

Shipping

We currently ship within Italy and to other European Union countries.

Shipping rates

Shipping rates depend on the total parcel weight, including packaging.

Italy:
• Up to 1 kg: €5.5
• Over 1 kg and up to 2 kg: €5.5
• Over 2 kg and up to 3 kg: €20.0
• Over 3 kg and up to 4 kg: €30.0
• Over 4 kg and up to 5 kg: €40.0
• Over 5 kg and up to 8 kg: €50.0

Other European Union countries:
• Up to 1 kg: €13.0
• Over 1 kg and up to 2 kg: €14.0
• Over 2 kg and up to 3 kg: €30.0
• Over 3 kg and up to 4 kg: €45.0
• Over 4 kg and up to 5 kg: €52.0
• Over 5 kg and up to 8 kg: €57.0

The total shipping cost is displayed at checkout before payment.

Order preparation
Orders are prepared and handed over to the carrier within 3–6 business days of payment confirmation, excluding weekends and public holidays. Each piece is carefully packed to protect its form and decorative details.

Delivery
The preparation period does not include transit time. Delivery times vary depending on the destination and carrier. Tracking information will be provided once your order has been dispatched.

For questions about shipping or your order, please contact info@anayaceramics.com.